Shipping policy

At Plorya, we are committed to delivering your premium carbon fiber iPhone and Samsung phone cases safely and efficiently. Please read our shipping policy carefully to understand delivery times, shipping methods, and related terms.

1. Shipping Destinations

We currently ship to the United States, Europe, and selected international locations. For other regions, please contact us at info@plorya.com for availability and shipping details.

2. Processing Time

  • All orders are processed within 1-3 business days after payment confirmation.
  • Orders are carefully inspected and packaged to ensure your Plorya carbon fiber phone case arrives in perfect condition.

3. Estimated Shipping Times

  • United States: 7–9 business days
  • Europe: 7–12 business days
  • Shipping times are estimated and may vary due to customs, holidays, or carrier delays.

4. Shipping Methods & Costs

  • Orders are shipped via trusted carriers to ensure timely delivery.
  • Free Shipping: Orders over $69.90 USD qualify for free standard shipping.
  • Orders under $69.90 will have shipping costs calculated at checkout based on destination and weight.
  • You will receive a tracking number once your order has been shipped.

5. Order Tracking

  • Once your order is shipped, you will receive an email with tracking information.
  • Use this tracking number to monitor the delivery status of your package.

6. Customs, Duties & Taxes

  • International shipments may be subject to customs fees, import duties, or taxes, depending on your country’s regulations.
  • Plorya is not responsible for additional charges imposed by customs authorities.

7. Lost or Delayed Packages

  • In rare cases, packages may be lost or delayed by the carrier.
  • Please contact info@plorya.com if your package is delayed beyond the estimated delivery time.
  • We will work with the carrier to resolve the issue and ensure your order reaches you.

8. Changes to Shipping Policy

  • Plorya reserves the right to update or modify this Shipping Policy at any time.
  • Changes will be posted on our website with an updated effective date.

9. Contact Us

For questions regarding shipping, delivery times, or tracking, please contact:
Email: info@plorya.com